frequently asked questions
1. What makes Wave different from other skincare brands?
Wave blends nature’s finest ingredients with science-backed formulations to create simple, effective skincare that prioritizes nourishment over transformation. Our products are 100% vegan and cruelty-free, designed to empower confidence, authenticity, and effortless self-care.
2. Are Wave products suitable for all skin types?
Yes, Wave products are formulated to be gentle and effective for all skin types, including sensitive skin. Our body washes, lotions, and exfoliating mist are made with skin-loving ingredients that provide hydration, nourishment, and protection without harsh irritants.
3. Are Wave products cruelty-free and vegan?
Absolutely! All Wave products are 100% vegan and cruelty-free. We never use animal-derived ingredients or conduct animal testing.
4. How do I incorporate Wave products into my routine?
Wave products are designed to fit seamlessly into your daily self-care routine:
- Cleanse: Start with a hydrating body wash to refresh your skin.
- Exfoliate & Hydrate: Use the serum spray mist to enhance glow, hydration, and skin texture.
- Moisturize & Protect: Follow up with a body lotion to lock in moisture, brighten skin, and provide SPF protection.
5. Can I use multiple Wave products together?
Yes! Wave products are designed to complement each other. Our body washes cleanse without stripping moisture, our lotions hydrate and protect, and our exfoliating mist enhances skin texture and evenness.
Usage & Storage
6. How long does it take to see results?
Results vary depending on individual skin types, but with consistent use, visible improvements such as hydration, brightness, and skin texture enhancement can be noticed within 2-4 weeks.
7. Do your products have an expiration date?
Yes, all Wave products have a clearly mentioned expiration date on the packaging. Best before 24 months from the date of Manufacture.
8. How do I store the products to keep them effective?
Store Wave products in a cool, dry place away from direct sunlight and excessive heat to preserve their active ingredients.
9. Can pregnant or breastfeeding women use Wave products?
Wave products are formulated with gentle, skin-friendly ingredients, but we recommend consulting a doctor before using products containing active ingredients like Vitamin C, Niacinamide, or exfoliating acids during pregnancy or breastfeeding.
Purchasing & Customer Support
10. Where can I buy Wave products?
Wave products can be purchased on the official Wave website and select online marketplaces.
11. Do you offer international shipping?
Currently, Wave ships within select regions. Please check the website for details on international shipping availability.
12. What is your return or refund policy?
No returns or exchanges. Refunds provided for damaged or leaked products during shipping, with a video proof. Online payments, refunds (minus shipping and taxes) will be credited to the original method. COD refunds will be transferred to your bank account post verification. Orders can be cancelled within 2 hours. Help- info@waveofwellness.co.in.
13. Do you offer discounts or subscription plans?
Yes! Wave offers:
- A 10% discount for first-time subscribers.
- Free shipping on orders above INR 1599.
- Seasonal promotions and special offers—stay updated by subscribing to the newsletter.
14. How can I contact customer support for more information?
You can reach Wave customer support via email, website chat, or social media. The official website provides direct contact details.
15. How long will it take for my order to get delivered?
Delivery times vary depending on location. Typically, orders are delivered within 3-7 business days. Check the shipping policy on the website for specific timelines.